Get fast help here!Frequently asked questions Most questions can be answered quickly either in the Q&A or videos below. The information on this page is the FASTEST and EASIEST way to get help. Tournament Registration When is your tournament schedule released? Wednesday the week of the tournament by 10pm. How should I determine my All Star team's classification (A, B, and C)? There is no hard and fast rule for classifying your team. But here are some guidelines. “A" teams play at the highest level of All Star Baseball. You win most games and are usually in contention to win the tournament. Lots of skilled players. There are fewer "A" teams than "B" teams. "B" teams are the next highest level of All Star Baseball. If you don't know, start out as "B". "B" level teams are average all star teams. If your team is occasionally in contention to win a tournament, and you have good but not overwhelming pitching, then consider yourself an "B" team. The majority of teams are "B" teams. "C" teams play at the lowest level of All Star baseball. These are entry level teams. Possibly teams with very few or no skilled players or pitchers. If you've played before and find yourself losing most games, or have mostly all or all players who are new to the sport (unless it is the first year in the sport for everyone), then consider yourself a C team. There are fewer "C" teams than "B" teams. How do you decide which teams my team will play? We do it based upon how you classified your team (A, B or C for All Stars and Major, AAA, AA, A for Travel) and our knowledge of your team and other teams playing in your age division, as well as the number of teams and the number of divisions we have (gold, silver, bronze). We also factor in schedule requests. When is the registration deadline? Registration closes on the Friday the week before the tournament at NOON. When do I need to pay by? When registration closes. Why was I waitlisted? What happens if I am waitlisted? Teams are waitlisted when the current number of spots available are filled up. When a slot opens, or more slots become available because of additional fields, you will be moved from the waitlist to the penciled in list and you can then secure your spot by paying. Can I submit a special schedule request for a tournament? Yes, on your coach's dashboard in the "My Tournaments" page you will see button labeled "Special Request". From there you can enter any request you want for us to take into consideration when creating the schedule. https://traininglegends.com/wp-content/uploads/2018/06/How-to-Create-a-Team.mp4 How to create a team https://traininglegends.com/wp-content/uploads/2018/06/How-to-Invite-Coaches-and-Players-to-My-Team.mp4 How to invite coaches and players to your team https://traininglegends.com/wp-content/uploads/2018/06/Navigating-Coach_s-Dashboard.mp4 Navigating the Coach Dashboard https://traininglegends.com/wp-content/uploads/2018/06/How-to-Pencil-In-and-Pay-for-a-Tournament.mp4 How to pencil in and pay for a tournament https://traininglegends.com/wp-content/uploads/2018/06/How-to-Remove-Team-from-a-Tournament.mp4 How to remove a team from a tournament https://traininglegends.com/wp-content/uploads/2018/06/How-to-Accept-a-Player-or-Coach-Invite.mp4 How to accept a player or coach invitation Rules and Policies What official rules do you follow for your baseball tournaments? Click here to view Travel rules and click here to view All Star rules. What bats can we use? What is your bat policy? Click to see our equipment rules. What are your refund policy? Click here to view our refund policy. What happens when it rains? What is your rain policy? Click here to see our full credit and refund policy. miscellaneous Where can I find the tournament results? I want to see the games scores and the pitch counts for my team and other teams in my pool. Download the Tourney Machine app for your smartphone or check our website. There is a link for the current weekend’s tournament on our home page. Click it and it will take you to the results, including game scores and pitch counts. Please allow at least 30 minutes after your game finishes for the results to be entered. Gate fees: Can you explain the difference between a team gate fee and individual gate fees? A team gate fee is a single fee that the team pays once with the registration fee. The team gate fee covers the individual entry fees for everyone associated with the team - all players, families, and fans. When there is a team gate fee, there are no individual gates fees charged at the ballpark. An individual gate fee is a per person entry fee that is paid upon arrival at the ballpark. How do you determine what teams you take pictures of? Read our Photo Information Page to learn more about when/where we take photos. Do you require teams to carry sports liability insurance? Yes, all teams must provide proof of insurance coverage in order to participate in a Training Legends tournament. Policy limits must meet the following minimums: $1,000,000 General Liability per Occurrence $25,000 Accident Medical Limit $5,000,000 Aggregate Limit Still need help? If you've read all the above questions/answers and checked out the super quick videos and still need help, please call us at 404-382-7899 or email us at email@example.com. We'll get back to you within 24 hours.